Terms & Conditions

Terms & Conditions

Welcome to Rosario Jewels.By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Us

Business Name: Rosario JewelsWebsite:
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We are a B2C and B2B jewellery manufacturer, wholesaler, and supplier offering products exclusively to customers, businesses, retailers, distributors, and authorized partners, both online and offline.

2. Website Use

By using this website, you agree to:
  • Use the website only for lawful purposes.
  • Provide accurate and complete information when submitting inquiries or orders.
  • Not misuse, damage, or interfere with the operation of the website.
  • Not attempt unauthorized access to any part of the website or its systems.

3. Business Customer

Submitting an inquiry through our website does not create a contractual relationship or guarantee product availability.

4. Product Information

We strive to ensure that all product descriptions, specifications, images, and pricing information are accurate. However:
  • Product images are for reference only.
  • Colours and finishes may vary slightly.
  • Product size and weight may vary.
  • Actual jewellery may differ from photographs or CAD images.
  • Product specifications may change without prior notice.
  • Availability is subject to inventory and production schedules.

Non-Refundable Charges

  • Rhodium plating, enamel, oxidizing, kundan work, premium coating, or equivalent finishing charges.
  • Metal loss, wastage, and making charges.
  • Certification, valuation, designing, insurance, and courier charges.
  • Return shipping, courier costs, customs duties, and taxes.
  • Import duties and taxes applicable in the customer’s country.
  • Handling charges for customer-supplied diamonds, gemstones, or other stones.
Additional Notes
  • Original purchase invoice is mandatory for any return request.
  • The weight of diamonds, gemstones, and synthetic or imitation stones, where present, shall be deducted from the total product weight to calculate the net metal weight.

5. Pricing

  • Prices displayed are indicative only.
  • Final pricing will be confirmed through an official quotation.
  • Unless otherwise stated in the product listing or official quotation, prices may include applicable GST and standard courier charges.
  • Any additional shipping charges, customs duties, taxes, or other applicable fees not included in the quoted price shall be communicated separately, where applicable.
  • Prices may change without prior notice.

6. Orders & Quotations

All quotations are subject to confirmation.An order is considered accepted only after written confirmation from Rosario Jewels.We reserve the right to refuse or cancel any order due to:
  • Product unavailability
  • Pricing errors
  • Incorrect customer information
  • Suspected fraudulent activity
  • Legal or regulatory restrictions

7. Payments

Payment terms will be agreed separately for each order.Accepted payment methods may include:
  • Bank Transfer
  • Wire Transfer
  • Other approved payment methods
Orders may require advance payment or deposits depending on the agreed terms.

8. Shipping & Delivery

Estimated delivery dates are provided for guidance only.We are not responsible for delays caused by:
  • Shipping carriers
  • Natural disasters or calamities
  • Lockdowns, curfews, riots, protests, strikes, or transportation disruptions
  • Government restrictions
  • Events beyond our reasonable control
We are not responsible for loss or damage during transit. Risk of loss transfers according to the agreed shipping terms.

9. Returns & Claims

  • Eligible products may be returned within 7 days of delivery, subject to the return conditions specified in this policy.
  • All returned jewellery must be in its original condition and accompanied by the original product tag and purchase invoice.
  • Returns without the original product tag will not be accepted, and refunds will not be processed for such returns, subject to applicable law.
  • Returns are subject to inspection and approval by Rosario Jewels.
  • Manufacturing defects or shipping damage must be reported within 7 days of delivery, along with supporting photographs or other relevant evidence.
  • Customized or made-to-order products are generally non-returnable unless otherwise agreed in writing or required by applicable law.
  • Unauthorized returns will not be accepted.
  • Any applicable refund will be processed after the returned product has been received and inspected, in accordance with the applicable refund policy and law.

10. Intellectual Property

All content on this website, including images, logos, text, graphics, designs, catalogues, and documents, is the property of Rosario Jewels and is protected by applicable intellectual property laws.No content may be copied, reproduced, distributed, or used without prior written permission.

11. Confidentiality

Business information shared between parties, including pricing, quotations, specifications, and commercial discussions, shall be treated as confidential unless otherwise agreed.

12. Limitation of Liability

To the maximum extent permitted by law, Rosario Jewels shall not be liable for:
  • Indirect or consequential damages
  • Loss of profits
  • Business interruption
  • Data loss
  • Delays beyond our reasonable control
Our total liability shall not exceed the amount paid for the applicable order where permitted by law.

13. Third-Party Links

Our website may contain links to third-party websites. We do not control or endorse such websites and are not responsible for their content, policies, or practices.

14. Privacy

Your use of this website is also governed by our Privacy Policy, explaining how we collect, use, and protect your information.

15. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page with the revised effective date.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India unless otherwise agreed in writing.Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Surat, Gujarat, India.

17. Contact Us

Rosario JewelsWebsite: www.rosariojewels.comEmail: rosariojewelsindia@gmail.comPhone: +91 87804 79538Address: Surat – 395007, Gujarat, India.
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